Privacy Policy

1. Information We Collect

We collect information in two ways: directly from you, and automatically through standard web technologies.

Information You Provide

When you fill out a contact or estimate request form on our website, we may collect your name, phone number, email address, property address, and any details you include in your message. When you call or email us directly, we collect the information you share in that communication.

Information Collected Automatically

Like most websites, our site may automatically collect certain technical information when you visit, including your IP address, browser type, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard server logs and may also be collected through third-party analytics tools such as Google Analytics. We use cookies and similar tracking technologies to understand how visitors use our site and to improve the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and inquiries about our fence services.
• To schedule on-site estimates and service appointments.
• To communicate with you about your project, including follow-ups and scheduling confirmations.
• To improve our website, understand how visitors use it, and provide a better experience.
• To comply with applicable laws and protect our legal interests.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Analytics

Our website may use cookies - small text files stored on your device - to improve your browsing experience and gather analytics data. Cookies do not contain your personal information on their own, but they can be used to identify your browser session.

We may use third-party analytics services, including Google Analytics, to help us understand traffic patterns and visitor behavior. These services may set their own cookies and collect data subject to their own privacy policies. You can learn more about Google Analytics and opt out at tools.google.com/dlpage/gaoptout.

Most browsers allow you to control or block cookies through your browser settings. Disabling cookies may affect certain features of our website.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in limited circumstances:

• With service providers who help us operate our website and contact form (such as our form provider), who are bound by confidentiality obligations.
• When required by law, court order, or other legal process.
• To protect the safety, rights, or property of Total Hanford Fence, our customers, or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiry, completing a project, and maintaining business records as required by law. Contact form submissions and related communications are generally retained for a period consistent with our business record-keeping needs. You may request deletion of your information at any time by contacting us at the email address below.

6. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, the right to request deletion of your personal information, and the right to opt out of the sale of personal information (which we do not engage in).

To exercise any of these rights, contact us using the information in Section 9 below. We will respond to verifiable requests within the time frames required by applicable law.

7. Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure. We encourage you to use caution when sharing personal information online.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.